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Our Process

Our Process

Buying a Thrive Home is Different

Buying a home with Thrive is simple and focused on you. With an experienced Client Experience Manager by your side, the process is transparent and easy to follow. From your first meeting to move-in day, our team is your trusted advocate, ensuring every detail reflects your vision. This isn’t just a transaction—it’s a partnership to help you find a home built on quality, trust, and a commitment to your happiness.

Getting Started

Start your home-buying journey by connecting with a Client Experience Manager to explore communities, floorplans, and available homes. Once you’re ready, secure your home by signing a purchase agreement and submitting a deposit. If financing, we can connect you with a preferred lender for pre-approval and incentives. Your Client Experience Manager will guide you through every step, keeping the process transparent and ensuring you feel confident as your new home takes shape.

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Permitting and Design

For new build buyers, the next steps include key milestones. You'll meet with our Interior Designer to make design selections and review electrical options, and with our low voltage vendor to choose features like security, networking, and audiovisual systems. Meanwhile, we’ll use your structural choices to begin permitting. Construction starts once selections are finalized and permits secured, followed by your Construction Orientation to review the building process. For quick delivery home buyers, next steps depend on your home’s construction status, with your Client Experience Manager guiding you every step of the way.
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Construction Progress

With construction underway, we start by preparing your lot, pouring the foundation, and framing your home. You'll receive updates and have the chance to see progress firsthand, including a pre-drywall walkthrough to confirm structural selections. For quick delivery buyers, your Client Experience Manager will guide you through remaining steps and timelines. If construction is complete, you can focus on move-in preparations while we handle final details.
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Final Stages

As your home nears completion, our quality assurance team conducts a detailed inspection to ensure it meets our high standards. We’ll provide a Completion Estimate Notification with an approximate finish date. Before closing, you’ll attend a New Home Orientation to review your home and ask questions. For quick delivery buyers, this step may come sooner if your home is already complete. At Closing, you’ll sign documents and receive your keys, officially becoming a Thrive homeowner.
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Post-Move Support

Our commitment doesn’t end at move-in. Shortly after, you’ll meet with your Client Experience Manager for a Post-Closing Home Review to address questions and help you settle in. Scheduled warranty reviews at 60 days and 11 months ensure your home meets our quality standards and any concerns are addressed. For quick delivery buyers, the same reviews apply, ensuring your home is well-supported. No matter your journey, we’re here every step of the way.
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Frequently Asked Questions

Our process begins with reserving your home by signing a purchase agreement and submitting an initial deposit to secure your selected home or lot. Once reserved, we connect you with trusted professionals who can assist with budget planning to ensure your investment aligns with your vision. Next, our new build clients meet with our interior designer to select finishes and personalize their home. Your dedicated Client Experience Manager will keep you updated on progress, answer questions, and assist with any needs. Before closing, we’ll conduct a thorough final walkthrough, ensuring every detail meets our standards and your expectations. Finally, we support you through move-in and offer post-closing follow-ups, so you feel confident and comfortable in your new home.

The build timeline depends on the home type and selections, but we provide a structured timeline with clear milestones, keeping our clients informed and engaged from start to finish.

In this meeting, we review project details, confirm selections, and set expectations for the building timeline. This ensures everyone is aligned and ready before construction begins.

We conduct thorough inspections at each major phase—from foundation to final finishes—to ensure every aspect meets our high standards before moving to the next stage. In addition to our internal quality checks, our homes are also required to pass inspections by the building and zoning department at key points during construction. This process ensures that each home not only meets our standards but also complies with all local building codes and regulations for safety and quality.

Our Client Experience Managers provide regular updates by email on the status of construction, keeping clients informed on progress, upcoming milestones, and any actions needed on their part.

The final walkthrough, which we call the Welcome Home Orientation, is an opportunity for our clients to inspect their completed home with our team, review systems, and address any last questions before closing.

Yes, we offer  a one-year warranty and scheduled follow-ups. Our team is committed to supporting clients even after move-in, ensuring continued satisfaction.

Our process is built around a commitment to quality and client satisfaction. We use high-quality building materials and rely on our experienced construction managers to oversee every detail, ensuring that each home meets our exacting standards. We also treat our sub-contractor partners with respect and value their expertise, fostering a collaborative environment that enhances workmanship at every stage. With a client-centered approach led by dedicated Client Experience Managers, we provide transparent communication and consistent support, prioritizing your comfort and confidence throughout the entire journey.

Client feedback is essential to us. It helps us continually improve our processes and ensure our interactions and construction quality meet clients' needs and expectations.

We understand the challenges and emotions that come with building a home, which is why we provide clear timelines, regular updates, and milestone meetings to keep you informed at every stage. If we encounter challenges along the way, we’ll communicate openly, letting you know the details and providing a plan to address them. Our goal is to ensure you have a clear understanding of each phase, budget considerations, and any adjustments that arise, so you feel confident and supported throughout the entire process.

Our client-first approach, structured timeline, regular communication, and focus on detail create a smooth experience that fosters trust and enjoyment throughout each client’s journey with us.