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Our Process

Our Process

Buying a Thrive Home Is Different

We guide you through every step—clearly, personally and at your pace. From day one, you’ll work with a dedicated Client Experience Manager who takes the time to understand what matters most to you. Whether it’s your first home or your fifth, they’ll break down each stage, keep you informed and handle the details so you can enjoy the journey.

Thrive Client Concierge

Your Client Concierge portal is your personal online hub. Through one simple platform, you’ll get real‑time milestone updates, construction photos and easy access to important documents and guides. You can message your Client Experience Manager directly and stay organized every step of the way. It’s your home’s progress in one place—so you never have to wonder what’s next or who to contact.

Explore Thrive Client Concierge

1. Getting Started

Connect with a Client Experience Manager to explore communities, floorplans and available homes. We’ll help you choose your home, secure it with a purchase agreement and deposit, and begin the pre‑approval process with a preferred lender.

Connect with a Client Experience Manager

2. Permitting and Design

While we secure permits, you’ll meet with our interior designer to select finishes, colors and materials that reflect your style. We’ll also review the electrical layout and smart‑home features, so you can make confident decisions.

Get Design Inspiration

3. Construction

From foundation to framing to finishes, our construction team follows a detailed plan. You’ll receive milestone updates, photos and walkthroughs—whether you’re building new or buying a quick‑delivery home.

See Our Homes

4. Final Stages

As construction wraps up, we focus on the details—inside and out. We conduct a full quality check, schedule your New Home Orientation and confirm your closing date. You’ll walk through your home with us, learn how everything works and address any last questions.

Learn About Caring for Your Home

5. Post-Move Support

Our work isn’t done when you move in. We’ll schedule complimentary warranty checkups at 60 days and 11 months. Our Client Services team is here for anything that comes up—and we continue to support your home well beyond the closing date.

Learn About Our Warranty and Support