Frequently Asked Questions

Our homes offer a range of personalization options within our pre-determined design selections package, allowing clients to tailor finishes and features to their preferences. While we are not a custom builder, our thoughtfully curated selections provide flexibility to make each home feel uniquely yours, with high-quality options that reflect a wide variety of styles.

Our interior designer and purchasing team team continuously update the materials and finishes we offer, incorporating modern trends and innovations. We strive to ensure that every home reflects both timeless appeal and current design standards.

Yes, the model homes showcase the quality materials and finishes we offer. While some design elements may be unique, the model homes reflect our commitment to quality and the range of choices available to clients. Occasionally, some products are discontinued or updated, which may lead to changes in our design selections package, but we ensure that all options meet our high standards for style and durability.

We select locations that offer strong community appeal, convenient amenities, and a lifestyle-focused environment. Our goal is to create communities that enhance clients' quality of life and make them feel at home.

Yes. Homes by Thrive include a one-year, transferable limited warranty that begins at closing and covers workmanship issues that fall outside industry standards. Learn more about Homes by Thrive's warranty commitment. 

Our process begins with reserving your home by signing a purchase agreement and submitting an initial deposit to secure your selected home or lot. Once reserved, we connect you with trusted professionals who can assist with budget planning to ensure your investment aligns with your vision. Next, our new build clients meet with our interior designer to select finishes and personalize their home. Your dedicated Client Experience Manager will keep you updated on progress, answer questions, and assist with any needs. Before closing, we’ll conduct a thorough final walkthrough, ensuring every detail meets our standards and your expectations. Finally, we support you through move-in and offer post-closing follow-ups, so you feel confident and comfortable in your new home.

Our new build clients work with our interior design team to explore materials and finishes. We offer a hands-on design process with a range of quality options that balance personalization with durability.

The build timeline depends on the home type and selections, but our Client Experience Managers provide a structured timeline with clear milestones, keeping our clients informed and engaged from start to finish.

We conduct thorough inspections at each major phase—from foundation to final finishes—to ensure every aspect meets our high standards before moving to the next stage. In addition to our internal quality checks, our homes are also required to pass inspections by the building and zoning department at key points during construction. This process ensures that each home not only meets our standards but also complies with all local building codes and regulations for safety and quality.

Our Client Experience Managers provide regular updates by email on the status of construction, keeping clients informed on progress, upcoming milestones, and any actions needed on their part.

The final walkthrough, which we call the Welcome Home Orientation, is an opportunity for our clients to inspect their completed home with our team, review systems, and address any last questions before closing.

Our process is built around a commitment to quality and client satisfaction. We use high-quality building materials and rely on our experienced construction managers to oversee every detail, ensuring that each home meets our exacting standards. We also treat our sub-contractor partners with respect and value their expertise, fostering a collaborative environment that enhances workmanship at every stage. With a client-centered approach led by dedicated Client Experience Managers, we provide transparent communication and consistent support, prioritizing your comfort and confidence throughout the entire journey.

Client feedback is essential to us and directly shapes how we build. It helps us refine our process and deliver homes that truly reflect what our clients want and need. The Aspen and Sierra floorplans were designed based on direct client feedback.

We understand the challenges and emotions that come with building a home, which is why we provide clear timelines, regular updates, and milestone meetings to keep you informed at every stage. If we encounter challenges along the way, we’ll communicate openly, letting you know the details and providing a plan to address them. Our goal is to ensure you have a clear understanding of each phase, budget considerations, and any adjustments that arise, so you feel confident and supported throughout the entire process.

Our client-first approach, structured timeline, regular communication, and focus on detail create a smooth experience that fosters trust and enjoyment throughout each client’s journey with us.